The Only Leadership Strategy You'll Ever Need

I regularly get emails from professional photography associations on a variety of topics to do with sales, marketing, working with customers and staffing etc.  Every now and then I come across a small gem of information, that is just so obvious but often forgotten. 

This is one of those, that I just felt I needed to share as well.

As teachers, working with people in a leadership capacity is something that we do everytime we walk into the classroom.  However it's about how we go about being an effective and powerful leader, that can make a big difference to the final outcomes of our students.

So what is the secret the great leadership? 

Well according to the anecdote below by Jeff Haden; in a room full of 100 CEO's, executives and medium to large business owners there was one guy sitting in the back corner who knew the answer.

I was struggling to engage the audience. Okay, be honest, I tried not to let it show but I was dying onstage.

Maybe I was having an off day. Maybe they were having an off day.

Or maybe the fact every one of the 100 people in attendance was a CEO, an executive, or the owner of a medium to large business meant they were way more accustomed to being listened to than they were to listening.

So I took a different approach. "In one sentence, what is the key to leading people?" I asked.

Throwaway question? Absolutely. I knew no one would answer.

That was the point.

They would sit and stare and then I would supply an intentionally against-the-grain answer sure to spark some heat and conversation. (A little contrived, sure, but hey, I was dying.)

So I asked the question and then paused to read the room. Some people looked down. Some looked away. As I expected, no one was going to answer. Cool.

I was about to speak when a voice broke the silence.

"I think I know," a man sitting in the back corner said, somewhat hesitantly.

A few heads turned in his direction.

Mine did too, because I was a little surprised and a lot concerned. Shoot, I thought, now I've stepped in it. He's about to whip out some leadership cliché or channel his inner John Maxwell or Stephen Covey.  I started scrambling to figure out how to recover from the dead end I had created.

So I was only half-listening as he said, fairly quietly, "No one cares how much you know until they first know how much you care about them."


"Can you repeat that?" I said.

A number of heads slowly turned in his direction. "We think we have all the answers, and maybe we do, but that doesn't matter. No one cares how much you know until they first know how much you care about them," he repeated.

I stared. More heads turned in his direction.

He took the silence in the auditorium as disagreement.

"No, really," he said, starting to sound more confident. "Yeah we're in charge and yeah we talk about targets and goals and visions, but our employees don't care about any of that stuff for very long. We can communicate and engage and connect all we want, but no one really listens to us. They just smile and nod and go back to doing their jobs the way they always do.

"Our employees don't really care about what we want them to do until they know how much we care about them. When an employee knows--truly knows--that you care about them, then they care about you. And when they know you care, they will listen to you... and they will do anything for you."

Best answer ever.



  Copyright: Ross de Hoog 2012              switch menu by